Skilled admin assistant and customer service representative with over 10 years experience plus graphic design knowledge
Experience: 10+ years
I have experience in FreshDesk which is similar to ZenDesk. I use this tool to handle customer tickets and also create reports for my team.
Experience: 2 - 5 years
Experience: 5 - 10 years
Build and manage wordpress website and blogs. I am familiar with both Gutenberg and Elementor.
Experience: 1 - 2 years
Screening applications, conducting practical tests, conducting zoom interviews
Experience: 1 - 2 years
I have a UI/UX certification which I mostly apply on my website work.
Experience: 10+ years
I have BPO experience which has helped my phone support skills. I also worked as customer support remotely, wherein we took customer calls through TalkDesk.
Experience: 1 - 2 years
Monitor team performance and KPIs, distribute workload, recruit and interview applicants, create reports and handle team escalations
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