Customer Success Manager
I am trained in Lean Six Sigma methodology and have applied it in several areas of the business in my tenure in the BPO industry. I am highly proficient in reporting and have authored several reports that are still in circulation in my previous organizations. In turn, this has helped me make data-driven decisions that generate positive effects for the business. I am an expert in client management and driving clients’ expectations in their business. Recently, I have personally collaborated with t