Property Management - Tenancy Administrator & CSR

Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Associates degree

Last Active

February 22nd, 2025 (today)

Member Since

August 23rd, 2022

Profile Description

As a detail-oriented and organized Tenancy Administrator with 2 years of experience in property management, I specialize in maintaining strong tenant relationships, ensuring smooth lease administration, and overseeing the day-to-day operations of residential and commercial properties. My expertise lies in managing tenancy agreements, coordinating property maintenance requests, conducting inspections, and ensuring compliance with landlord-tenant regulations. I am proficient in property management software and thrive in a fast-paced environment where tenant satisfaction and property performance are top priorities.With strong communication skills and a customer-first approach, I effectively mediate tenant issues, manage rent payments, and work closely with landlords to optimize property occupancy and profitability. My ability to handle administrative tasks with accuracy and professionalism ensures a seamless experience for both tenants and property owners.As a dedicated and results-driven Customer Service Representative with 6 years of experience, I have developed a strong ability to engage with customers, resolve issues effectively, and deliver exceptional service across various channels. My expertise lies in handling high-volume calls and chat support, managing complex customer inquiries, and providing solutions that improve customer satisfaction.
I am skilled in active listening, empathetic communication, and conflict resolution, ensuring that customer concerns are addressed efficiently while maintaining a positive output. Proficient in using CRM systems and customer support software, I excel in a fast-paced environment where attention to detail and the ability to prioritize tasks are critical. 
My passion for customer service is reflected in my ability to build trust, foster loyalty, and contribute to the overall success of the Team.