Experienced VA & Customer Care Specialist

Overview

Looking for part-time work (5 hours/day)

at $10.00/hour ($1,100.00/month)

Bachelors degree

Last Active

December 18th, 2024 (yesterday)

Member Since

July 11th, 2022

Profile Description

I am a highly skilled Customer Success Manager with over 8 years of experience bridging sales, billing, technical support, quality assurance, and data management.

Skills
* Excellent in written and oral communication (English)
* Outstanding customer service, sales, training, and admin tasks management - Has 8+ years of CSR experience handling US clients. Accounts handled include Chase credit/debit cards, collections, banking and finance, telecommunication, healthcare, and e-commerce
* Accountable - Takes ownership and responsibility for tasks and future challenges
* Results-oriented
* Operates with Integrity - I value honesty and I do what I say
* Good problem-solving and decision making skills
* Efficient time management. Detail-oriented.
* Copywriting (Technical and Creative Writing)
* Efficient in complex email and project management
* Canva/Lightroom
* Social Media Management
* Content Writing/Copywriting
* CRM

Efficient in using: Google Workspace, MS Office Suite, CRM, Email management (Outlook, GMAIL) Hubstaff, Slack, Zoom, Canva, Lightroom, Notion, Aircall, Vonage, Five9 dialer software, Skype, e-commerce platforms, social media platforms (Instagram, Facebook, LinkedIn, TikTok, LinkedIn, etc), and other modern admin and Customer Service tools