I am a detail-oriented and highly organized Medical Biller with a proven track record of managing complex billing processes, ensuring full compliance with healthcare regulations, and driving revenue cycle optimization. With extensive experience in handling insurance claims, patient billing inquiries, and account reconciliations, I am dedicated to delivering accurate and efficient billing solutions that maximize financial stability for healthcare providers.
KEY EXPERTISE:
Medical Billing & Coding: In-depth knowledge of billing procedures, ICD-10, CPT coding, and insurance claim processes.
Insurance Claim Management: Expert in managing insurance claims through portals like MEDICAID, ASHLINK, and AVAILITY.
Revenue Cycle Optimization: Skilled in identifying opportunities for revenue cycle improvements, reducing errors, and ensuring prompt reimbursements.
Compliance & Regulations: Adept at navigating the complexities of healthcare regulations, ensuring full adherence to industry standards such as HIPAA and insurance guidelines.
Patient Billing Inquiries: Efficient at addressing and resolving patient billing inquiries with professionalism and clarity.
Account Reconciliation: Ensures timely and accurate account reconciliation to maintain financial accuracy and integrity.
SOFTWARE & TOOLS:
EClinicalWorks
HelloNote
Intergy by Greenway
My mission is to streamline billing processes and maintain the highest levels of accuracy and compliance to contribute to the financial success of healthcare organizations.
Experience: 1 - 2 years
Provide exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring customer satisfaction.
Experience: 1 - 2 years
Assist with day-to-day office operations, including managing schedules, coordinating meetings, and prepare meeting agendas, take meeting minutes, and distribute documents as needed
Experience: 1 - 2 years
✔Managed full-cycle billing for a range of healthcare practices, including patient billing, insurance claims submission, and payment reconciliation. ✔Utilized EClinicalWorks, HelloNote, and Intergy by Greenway to process claims, track payment status, and resolve discrepancies. ✔Navigated various insurance portals including Medicaid, Ashlink, and Availity to submit and track claims, ensuring timely reimbursements. ✔Responded to patient billing inquiries, clarifying charges, and resolving discrepancies to ensure client satisfaction. ✔Conducted regular account reconciliations, identifying errors and correcting them in a timely manner. ✔Ensured compliance with HIPAA, CMS guidelines, and other regulatory requirements in all billing processes.
Experience: 1 - 2 years
Support calls or email from users with inquiries regarding the hardware concerns, mobile app or web-based system.
Experience: 1 - 2 years
Proficient in using Meta business Suite. Actively respond to inquires of the customers, answer comments, ask for feedback of the experience, process contract and monitor the analytics of the page.
Experience: Less than 6 months
Use Canva to beautify presentations, reports , enhance photo and poster designs.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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