Mortgage Loan Processor |TSR | CSR | Report Analyst

Overview

Looking for full-time work (8 hours/day)

at $8.52/hour ($1,500.01/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

June 21st, 2022

Profile Description

How are you? I hope your day is off to a good start! I'm Upgrade to see actual info, a seasoned professional with a rich background in customer service, analytics, and mortgage lending within the BPO and finance industries. With over a decade of experience, I've honed my skills in delivering exceptional support and facilitating mortgage transactions for reputable companies.
My journey began at Aegis PeopleSupport Center Inc, where I handled the Expedia Travel Account. From there, I transitioned to Sitel Philippines Corporation, managing the Comcast Billing Department, followed by a stint at iQor Philippines overseeing Sprint Collections.
At The Results Companies, I contributed to providing great customer service for the Assurance Wireless account. Subsequently, I joined West Contact Services, Inc (now Alorica Philippines), where I played a pivotal role in the Comcast Billing Department for four rewarding years.
My passion for delivering top-notch service led me to VXI Global Holdings B.V Philippines, where I managed the AT&T Billing Department with efficiency and proficiency until 2020. Not long after that, I thrived in my role as a Reports Analyst at C3/ Customer Contact Channels Philippines Ltd, specializing in workforce and analytics.
In addition to my BPO experience, I also serve as a licensed Mortgage Loan Originator at JP Morgan Chase, where I assist clients in navigating the mortgage process with integrity and expertise.
My expertise lies in customer relationship management, billing processes, data analysis, and mortgage lending. I am adept at leveraging various tools and methodologies to optimize operations, enhance customer satisfaction, and facilitate seamless mortgage transactions.
I am excited to bring my years of experience and skills to your projects. Let's collaborate to achieve your business goals. I look forward to working with you soon!