Detail-oriented and results-driven Administrative Specialist and Property Management Assistant with over 2+ years of experience in administrative support - virtual assistance for international clients, and managing property maintenance and bill payments. Accomplished in enhancing client satisfaction, optimizing online sales operations, and contributing to business development initiatives. Highly skilled in customer service, sales support, and marketing assistance.
PROFESSIONAL SKILLS
Administrative Support | Property Management | Sales & Customer Service | Marketing Assistance | Online Store Management | Client Relationship Management | Content Creation & Social Media Management
TECHNICAL SKILLS
Trello | Slack | Canva | Google Workspace | Microsoft Office | Calendly | Zoom |
PROFESSIONAL EXPERIENCE
Administrative Assistant & Marketing Assistant | Freelancer Virtual Assistant |
• Provided reliable administrative assistance, significantly improving task efficiency for clients in diverse industries.
• Enhanced clients' brand visibility by creating visually appealing content and organizing marketing efforts, leading to a noticeable increase in social media engagement.
• Supported multiple clients in various administrative and marketing tasks over two years, ensuring consistent and high-quality service delivery.
Property Management Assistant | Freelancer/Hybrid |
• Managed the safekeeping of house bills and ensured timely monthly payments, preventing financial penalties or service disruptions.
• Conducted regular property inspections, coordinating necessary repairs and housekeeping, resulting in significant improvement in property upkeep over two years.
• Successfully managed property-related finances and maintenance for residential properties, contributing to a seamless living experience for tenants.
E-commerce Administrator | E-commerce & Home-based Store |
• Managed daily operations of an online store, including product management and customer service, achieving a steady increase in monthly sales.
• Ensured a seamless shopping experience by efficiently handling a large volume of customer inquiries annually, maintaining high customer satisfaction.
• Successfully operated the online and physical store for three years, processing numerous orders and contributing to consistent year-over-year revenue growth.
Business Development Coordinator | Onsite |
• Coordinated business development transactions, contributing to consistent revenue growth and customer loyalty over three years and five months.
• Managed CRM and ERP systems to maintain customer data and manage product stocks, ensuring accurate and efficient sales transactions.
• Organized and managed the calendars of marketing associates, ensuring efficient scheduling for school and trade fairs.
• Served as the primary contact for organizing and coordinating numerous events annually, including fairs for schools, NGOs, and government organizations.
• Assisted in payroll processing for marketing associates, ensuring timely and accurate payments.
• Supported business development executives as a sales and marketing assistant, contributing to successful project executions and client satisfaction.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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