Jessel

General VA|Real Estate VA|Customer Service|Social Media Asst

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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors Degree

Last Active

December 20th, 2024 (7 days ago)

Member Since

May 6th, 2022

Profile Description

Hi there! My name is Upgrade to see actual info Upgrade to see actual info, a highly skilled and experienced professional holding a bachelor's degree in Secondary Education major in English. Over the past six years, I have evolved from a customer service representative into a dependable and well-organized virtual assistant.

Thanks to my passion for this field, I have received numerous compliments from previous clients, along with the following accomplishments and experiences :

GENERAL VIRTUAL ASSISTANT
- Providing administrative support
- Managing calendars
- Ensuring efficient communication

OFFICE & ADMIN SUPPORT
- Creating and maintaining office documentation
- Filing various documents and maintaining databases
- Organizing and scheduling appointmentsEMAIL/INBOX MANAGEMENT
- Responding to emails
- Creating labels/folders
- Prioritizing emails based on urgency/importance

TASK MANAGEMENT/CRM MANAGEMENT
- Delegating tasks to the team
- Setting priorities
- Organizing task software

CUSTOMER SERVICE REP/TECH SUPPORT
- Maintaining customer records by updating their account information
- Recommending potential products and services to suit a customer's needs
- Handling customer service inquiries

REAL ESTATE VA/ COLD CALLER
- Answering 100+ calls daily
- Generating leads online
- List building and updating CRM
- Managing appointments/schedules and sending reminders
- Customer follow-up

SOCIAL MEDIA MANAGER
- Content planning and creation
- Scheduled posting
- Community engagement

CALENDAR MANAGEMENT
- Organizing meeting schedules
- Scheduling travel and appointments
- Maintaining calendars

GRAPHIC DESIGN
- Creating visual concepts
- Preparing or modifying designs for construction projects
- Creating layouts to communicate ideas that inform, inspire, and captivate consumers

BASIC WEB DESIGN & DEVELOPMENT
- Designing and laying out landing pages or web pages
- Designing graphics and logos
- Refining designs and running tests to preview layouts

TOOLS USED & SOFTWARE
Google Workspace (G Suite), Microsoft Teams, Canva, Capcut, Pexels, Zoom, Outlook, Notion, Slack, Avaya, Calltools, Batch Dialer, GoHighLevel, REI Reply, Listshack, Vortex, Craigslist

In every role, I aim to drive operational efficiency and contribute to the success of the organization. I am always eager to learn new skills and adapt to changing environments, making me a valuable asset to any team. Connect with me to explore how we can collaborate for mutual success.
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Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

I have created, edited, and published engaging content aligned with their business goals. I have also developed marketing plans and programs based on current social media trends. This has led to organic growth in followers and engagement, ultimately boosting their income. My mission is to ensure complete client satisfaction.

Real Estate » Cold Calling

Experience: 2 - 5 years

I have extensive experience as a Virtual Assistant in the real estate industry, supporting agents and real estate investors to streamline their operations and achieve their business goals. My skills include managing property listings, coordinating appointments, handling client communications, and maintaining CRM systems. By leveraging my expertise, I help real estate professionals focus on closing deals and growing their business. My commitment to excellence and attention to detail ensure that every client receives top-notch service and support.

Office and Administration » Administrative Support

Experience: 2 - 5 years

As a General VA, I have supported executives and teams, helping them focus on their main tasks and achieve their goals. I manage calendars, schedule meetings, and handle admin tasks to ensure smooth operations. I am skilled in organizing, tracking expenses, and preparing documents for efficient workflow. My strong communication and interpersonal skills enable me to interact well with all stakeholders. I prioritize tasks, meet deadlines, and adapt to changing work environments. With a proactive approach, I anticipate needs, solve problems, and provide timely solutions. My attention to detail, commitment to confidentiality, and dedication to excellence have contributed to the success of executive teams and administrative processes. I am ready to use my skills to support your organization's success.