Lead Gen|CRM Support|Data Expert|Admin Support|Email Support

I have experience supporting businesses with CRM platforms like HubSpot, Zoho, Pipedrive and others. I’ve organized contacts, updated records, transferred data, and helped maintain accurate customer information to keep systems running smoothly. My hands-on work with these platforms has taught me how to manage pipelines, streamline workflows, and ensure teams have the up-to-date data they need to build strong client relationships. I take pride in handling these tasks with care and efficiency, always aiming to make a positive impact.

I specialize in lead generation, utilizing advanced data collection techniques to gather high-quality business information from platforms such as real estate websites, Realtor, Zillow, Google Maps, LinkedIn, Yelp, and business directories. I have experience researching and verifying company details, key decision-makers, and contact information, compiling them into structured lead lists for outreach and marketing campaigns. I am proficient in tools like LinkedIn Sales Navigator, Hunter.io, Snov.io, Apollo.io, and other email-finding tools to locate and verify accurate contact details. Whether it’s building targeted prospect lists, tracking business profiles, extracting property data, identifying potential clients, or cross-referencing records for verification, I ensure efficiency, accuracy, and high-quality leads to drive business growth.

I have solid experience in data entry and lead generation, handling tasks like transferring data, updating records, verifying leads, and organizing large datasets with accuracy and efficiency. I’ve worked on projects where I researched and gathered thousands of websites to collect valuable data, carefully compiling and organizing information for easy access. My tasks have included encoding documents, inputting customer details, cleaning up outdated records, and double-checking data for accuracy. I take pride in completing tasks on time often ahead of schedule without compromising quality. I started building my skills in data entry during college, working as a student assistant and helping our administrator with data-related tasks, which taught me the importance of precision and reliability.

I may not know everything, but I’ve learned so much through my experience writing content for a personal injury law firm. Crafting content required extensive research to ensure accuracy, especially on topics like injury claims and the types of cases the firm handled. Each piece I wrote deepened my understanding of personal injury law, and though my time in this role ended, I value the knowledge I gained and the opportunity to contribute to such meaningful work.

I have valuable experience in e-commerce customer support, handling chat inquiries to assist customers with product questions, order tracking, returns, and payment issues. I’ve helped online stores maintain high customer satisfaction by providing quick, accurate responses, troubleshooting common problems, and guiding shoppers through the purchase process. I’m skilled at using live chat platforms and CRM tools to manage conversations, log customer details, and ensure follow-ups are handled promptly. My experience has taught me the importance of clear communication, empathy, and staying organized to resolve issues efficiently. I take pride in delivering excellent service and creating a positive shopping experience for every customer.

I have experience in handling Electronic Health Records (EHR). My responsibilities included updating patient records, verifying medical history, correcting inaccuracies, and ensuring data integrity. I assisted healthcare providers by managing appointment details, processing insurance information, and organizing clinical documentation. I also helped maintain accurate billing records and ensured compliance with HIPAA regulations. This experience taught me the importance of precision, confidentiality, and keeping health data organized to support effective patient care.

I started with no experience, but I was hired as a content manager for a personal injury firm, where I learned legal terms and concepts from scratch. I researched and found relevant topics, strategized content formats, wrote news articles, and handled editing. I also compared my work to competitors to gather insights and improve my writing approach. My legal knowledge might not be extensive, but I’ve proven to myself that I can learn anything I set my mind to, and I’m eager to keep growing.

I have experience in copywriting, where I carefully craft words to capture attention and connect with readers. Whether it's writing persuasive website copy, engaging email campaigns, or compelling social media content, I focus on delivering messages that inspire action. I take time to understand the target audience, research competitors, and refine the tone to match the brand’s personality. I also use research-backed insights to strengthen the copy like referencing relevant articles or data to add credibility. Every piece I write is thoughtful, polished, and designed to leave a lasting impression.

I have strong experience in research writing, with a passion for making complex topics easier to understand through thorough and reliable research. When working on content like my experience with personal injury topics I don’t just write surface-level information. I dig deep into credible sources, such as legal articles, court decisions, news reports, and industry publications, to ensure the content is accurate, informative, and engaging. I take pride in finding data that strengthens the writing, providing valuable insights that build trust with readers. Whether exploring a new subject or refining existing content, I’m dedicated to delivering well-researched, high-quality pieces that truly add value.

I have a small but growing experience with SEO, where I’ve learned how to optimize content to improve visibility in search results. I understand the basics of keyword research, meta descriptions, and structuring content for readability and engagement. While I’m still building my expertise, I’m eager to keep learning to help content rank higher and reach the right audience.

I worked as a Customer Information Associate at our local hospital, starting as part of the COVID-19 triage team. I screened patients, investigated symptoms, and tracked histories to help reduce cases. Later, I assisted patients, visitors, nurses, and doctors, providing directions, answering questions, and helping maintain smooth communication within the hospital. These roles taught me the value of empathy, accuracy, and staying calm under pressure.

I have a little experience and knowledge in property management through my role as an administrative assistant. I’ve helped with organizing tenant records, coordinating maintenance schedules, and managing communication between property owners and tenants. While my experience is still growing, I’ve gained valuable insights into the day-to-day operations of property management, and I’m eager to continue learning and contributing in this area.

email support ChatGPT said: I have some experience in email support, where I’ve helped manage inboxes, respond to customer inquiries, and ensure timely follow-ups. I’ve handled tasks like organizing emails, flagging urgent messages, and drafting thoughtful responses to maintain positive communication. While I’m still building my expertise, I take pride in being detail-oriented and making sure every interaction feels helpful and professional.

I have some experience in email copywriting, where I’ve crafted messages designed to engage readers and encourage action. I’ve written promotional emails, follow-ups, and newsletters, focusing on clear and compelling language that connects with the audience. I also make sure each email has a strong subject line, a thoughtful structure, and a call to action that guides recipients toward the next step. While I’m still refining my skills, I’m passionate about writing emails that leave a lasting impression.

I have 3+ years of experience in data gathering and research, focusing on collecting, organizing, and managing information from a variety of reliable sources. I’ve worked on projects involving market research, competitor analysis, and industry trends, carefully compiling data for reports, presentations, and strategic planning. I am skilled at sorting through large volumes of information, verifying accuracy, and structuring data to make it easy to understand and use. My experience also includes collaborating with teams to identify research goals, meet deadlines, and contribute valuable insights to drive business decisions.