Sheryl
CSR, GSR, Property Management, and CS E-commerce
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.70/hour ($1,003.20/month)
High school diploma
Last Active
April 2nd, 2025 (3 days ago)
Member Since
May 1st, 2022
Profile Description
Dedicated Customer Service Professional with over seven years of combined experience in customer service, guest relations, and property management. In my previous roles as a Guest Service Representative for a leading Airbnb property management company and as an E-commerce and Customer Service Representative, I:
- Achieved a 95% guest satisfaction rate by promptly addressing inquiries and resolving issues.
- Led a team of 16 customer support agents, implementing training programmes that improved response times by 30%.
Proficient in platforms such as Airbnb, Lodgify, Trello, Zendesk, and Etsy, I am committed to leveraging my expertise to enhance customer experiences and drive operational efficiency.
Top Skills
Professional Services » Management Services » Property Management
Experience: Less than 6 months
Customer Support » Healthcare
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Customer Support » Sales Support
Experience: Less than 6 months
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Consolacion, Cebu
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 38
- Influence: 7
- Steadiness: 29
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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