Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 21st, 2024 (today)

Member Since

March 26th, 2022

Profile Description

As an experienced professional, I possess expertise in several areas, including travel arrangements, real estate, and property management, specifically in short-term rentals. I am enthusiastic about the opportunity to utilize my valuable skills and insights to contribute to a team's success.
In my previous role as a Real Estate Virtual Assistant, I developed essential skills such as data entry, project management, and scheduling. My commitment to critical thinking, coupled with a strong focus on customer service and time management, earned me a reputation as a collaborative team player. I always strive to provide valuable insights, fostering positive change and impactful outcomes.
During my five years of customer service experience, I worked with the Performance Specialist team and collaborated with senior leaders to identify training gaps and opportunities. My responsibilities included call monitoring, feedback delivery, and conducting side-by-side coaching sessions, developing robust time management skills essential for success in any role.
In my recent position as a property manager/administrative assistant for short-term rental properties in Las Vegas and Los Angeles, I played a critical role in managing multiple properties. My duties included responding to guest inquiries, resolving complaints, scheduling housekeeping and contractors, and overseeing the Airbnb account as a co-host.
As an Email Campaign Manager for 2 years, I excelled in orchestrating impactful campaigns. I am proficient in domain acquisition, Google Workspace setup, lead generation, and automated email campaign implementation, bringing a strategic and results-driven approach to email marketing.
My qualifications and experience include:
1. *Short-Term Rental Management Expertise:* - Successfully managed multiple properties on platforms like Airbnb, VRBO, and similar platforms. - Proficient in the entire rental process, including listing optimization, guest communication, pricing strategies, and maintaining high occupancy rates.
2. *Maximizing Property Performance:* - Proven track record of achieving high guest satisfaction ratings and increased revenue for property owners. - Strategic property management approach using data analysis and market trends to implement effective pricing strategies and optimize property listings.
3. *Exceptional Customer Service Skills:* - Developed strong interpersonal and communication skills for prompt and professional responses to guest inquiries, concerns, and requests.
4. *Effective Property Maintenance Coordination:* - Successfully managed property maintenance and repairs, ensuring timely and cost-effective solutions. - Built strong relationships with local vendors and contractors to maintain properties in optimal condition.
5. *Cold Calling and Lead Generation:* - Proven success in generating leads through cold calling, researching and identifying prospects, and effectively communicating value propositions for commercial real estate offerings.
6. *Comparative Market Analysis (CMA):* - Extensive experience in conducting CMAs to evaluate property values, determine competitive rental rates, and provide accurate and insightful market insights.
7. *Rental Reports and Lease Agreements:* - Proficient in preparing comprehensive rental reports and drafting/negotiating lease agreements with a keen eye for detail and legal compliance.
I possess a diverse skill set encompassing property management, data entry, customer service, calendar management, real estate, email and chat communication, online research, appointment setting, social media administration, and administrative support. My fully equipped home office ensures seamless execution of administrative tasks.
I am excited about the prospect of contributing to a team and leveraging my skills to drive success. If there are any specific questions or if additional information is required, please feel free to reach out.