Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

March 1st, 2022

Profile Description

I am a future virtual assistant dedicated to helping you grow your business. I pride myself on being responsible, reliable, and hardworking, always striving to give 100% in everything I do. While I haven't worked specifically as a virtual assistant before, I am confident that my diverse experience will enable me to support you effectively.Previously, I spent almost 2 years in the BPO industry, specializing in customer service for a telecommunications account. Additionally, I have 6 months of experience as an admin assistant in a collection agency, where I honed my skills in organizational efficiency and client management. I am proficient in using Google Calendar, Microsoft Suite, and G-Suite, and I possess strong customer support skills, having handled both inbound and outbound communications with a focus on maintaining high standards of telephone etiquette.Before these roles, I worked at Magellan Solutions as an Approval Coordinator for one year. I managed two main areas in this position—MED A and MED B. In MED A, I reviewed and approved notes processed by our Document Coordinator, ensuring accuracy before sending them back via email. I also handled extensive email correspondence with clients, therapists, and agencies, maintaining clear and professional communication channels. In MED B, I managed billing for partner agencies and processed payroll for therapists, demonstrating my ability to handle financial tasks efficiently and accurately.I am well-organized, thrive under pressure, and adapt quickly to new environments. My goal is to leverage my skills and experience to provide valuable support to your business as your virtual assistant.