Motivated and compassionate dental healthcare virtual assistant with vast experience providing excellent support during dental and oral examinations. Strong knowledge of clinical procedures and dental terminology.
Experience: Less than 6 months
*Verifies Dental Insurance *Checks claim status *Checks pre-authorization *Sends emails/texts to patients with inactive Insurance
Experience: 1 - 2 years
*Prepare and submit dental claims with proper documentation to support claims and review referrals and prior authorizations. *Submits patient’s claims via electronic dental billing software (Curve Hero) or manually through the insurance portal. *Monitor patient’s claims to check if payments are on the way or follow up on unpaid claims with the standard billing cycle. *Investigate and appeal unpaid claims to insurance companies. *Post payments obtained from insurance companies via electronic fund transfer of paper checks. *Records late payments or denied claims for write-offs so the patient is aware of his/her billing responsibility.
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