Email & Chat Support Specialist | Customer Service Expert

Overview

Looking for part-time work (6 hours/day)

at $8.98/hour ($1,185.36/month)

Bachelor's degree

Last Active

December 24th, 2024 (2 days ago)

Member Since

January 28th, 2022

Profile Description

Hello! I’m Upgrade to see actual info Upgrade to see actual info, a Customer Support Specialist with expertise in Email & Chat Support and Cold Calling. With 5 years of experience, I specialize in delivering exceptional customer service across multiple channels, ensuring both satisfaction and results. My goal is to help you provide excellent customer experiences and keep your clients satisfied. Whether you need ongoing support or help with specific tasks, I am here to make sure everything runs smoothly.
Why Choose Me?
1. Expert Communication: I have a strong ability to clearly communicate solutions to customer inquiries, ensuring a positive experience every time.

2. Fast Response Times: I understand the importance of quick resolutions and provide prompt responses, maintaining high customer satisfaction.

3. Problem-Solving Skills: I’m skilled in troubleshooting issues, addressing concerns, and providing thorough solutions to both simple and complex problems.

4. Attention to Detail: Whether it's addressing product inquiries, processing orders, or resolving technical issues, I make sure no detail is overlooked.

5. Adaptability: I’m comfortable using various customer service tools and CRM systems such as Gorgias, Gmail, Shopify, Narvar, Salesforce and can quickly adapt to new platforms.

SOFTWARES &
PROGRAMS

Services I Upgrade to see actual info:
-Email Support
-Live Chat Support
-Order & Account Inquiries
-Product & Service Information
-Cold Caller

I am dedicated to providing both quality customer support. If you're looking for someone who can handle all your customer service needs, I’m the perfect fit for your business.
Let's work together to enhance your customer experience and boost your sales!

2 Quick Steps to see if we're RIGHT FIT 
 1. Send me a message 
 2. Schedule a call