Healthcare/Medical VA | Medical Admin |Medical Receptionist

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

January 8th, 2022

Profile Description

My name is Upgrade to see actual info, I am a detail-oriented and empathetic aspiring Medical Virtual Assistant with a strong background in administrative support and patient care as a Healthcare Customer Service Representative, providing exceptional support to patients and healthcare providers.

With almost 2 years in the healthcare industry, I have sharpened my skills in:
>  Patient Communication
>  Insurance verification
>  Prior authorization
>  Resolving billing and claims inquiries
>  Prescription management
>  Data Entry

Here's what I can bring to your table:

Administrative Skills:
• Organization and Time Management: Managing schedules, prioritizing tasks, and handling multiple responsibilities efficiently.
• Attention to Detail: Ensuring accuracy in data entry, documentation, and managing patient records.

Communication Skills:
• Professional Communication: Strong verbal and written communication skills for interacting with patients, healthcare providers, and teaUpgrade to see actual infombers.
• Customer Service Experience: Experience in a customer service role, providing support, resolving issues, and ensuring customer satisfaction.

Technical Proficiency:
• Tech Savviness: Proficiency in using office software (e.g., Microsoft Office, Google Workspace), customer relationship management (CRM) software and quickly learning new tools and systems.
• EHR/EMR Familiarity: Basic understanding or training in electronic health record (EHR) systems, even if not used in a previous role.

Problem-Solving Abilities:
• Critical Thinking: Ability to assess situations, identify issues, and develop effective solutions.
• Adaptability: Flexibility to handle changing priorities and new challenges with ease.

Empathy and Compassion:
• Patient-Centered Care: Genuine care for patient well-being and a commitment to providing supportive and empathetic service.

Reliability and Professionalism:
• Dependability: Consistent in meeting deadlines and fulfilling responsibilities.
• Professional Demeanor: Maintaining a calm and respectful approach, even in stressful situations.

Confidentiality:
• Trustworthiness: Understanding the importance of maintaining patient confidentiality and adhering to privacy regulations like HIPAA.

Through these skills, I aim to enhance the overall patient experience, streamline administrative processes, and support healthcare providers in delivering high-quality care.