To look for a career that offers opportunities to expand my knowledge and skills. A goal-oriented professional with a reliable experience in data entry, customer service and review data in any social media platform.
My professional experience are the following:
•
• Data Entry (Part-time) Ensure the accuracy and integrity of imported data by identifying and correcting inconsistencies. Clean up data discrepancies and apply quality control procedures. Work closely with management and project teams to ensure seamless data transfers.
• Customer Service Associate (Non-Voice) Perform as a content reviewer in a social media platform. Analyze content and cases that needs escalation and reporting it to the appropriate team. Reviewing text, videos and digital products that could violate from the given policies and guidelines.
My key qualifications are:
• Proven ability to work with diverse personalities.
• Can carry out task with minimal supervision.
• Ability to recognize and respond to customer situations with appropriate manner.
• Has time management skills and team-oriented
• Great in communication and interpersonal skills
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and social media platforms
• Extremely dedicated, organized, and detail-oriented
Experience: 2 - 5 years
I process pending payments, payouts, return and refunds of an order in an online platform.
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