Danica

Customer Service Representative | Virtual Assistant 

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.80/hour ($668.80/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

December 6th, 2021

Profile Description

A dedicated and customer-focused Customer Service Representative with nearly two years of experience, I have consistently delivered exceptional support to clients while maintaining a strong focus on customer satisfaction. With a background in finance, I bring a unique perspective to customer interactions, combining financial acumen with superior service delivery. 

Throughout my career, I have excelled in handling a wide range of customer inquiries via phone, email, and live chat, ensuring prompt resolution of issues and inquiries. My ability to effectively manage communication channels, coordinate appointments, and maintain records has been instrumental in providing seamless customer experiences. I am skilled in explaining financial information clearly and assisting clients in making informed decisions. Fluent in both English and Tagalog, I am well-equipped to support and communicate effectively with a diverse client base, ensuring inclusivity and understanding in every interaction.I am passionate about continuing to deliver top-notch service and creating positive experiences for all clients. Let's connect and explore how we can collaborate to enhance customer satisfaction and drive positive outcomes together!

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

Office and Administration » Administrative Support

Experience: 1 - 2 years

Professional Services » Medical Services » Patient Care

Experience: 6 months - 1 year

Other Skills

Professional Services » Management Services » Finance Management

Experience: Less than 6 months

Office and Administration » Email Management

Experience: 6 months - 1 year

Office and Administration » Personal Assistant

Experience: 1 - 2 years

Basic Information

Age
22
Gender
Female
Website
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Address
Indang, CAVITE
Tests Taken
IQ
Score:  138
DISC
Dominance: 48
Influence: 7
Steadiness: 16
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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