Reliable Virtual Assistant | Customer Service Agent | SMM

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

September 27th, 2024 (43 days ago)

Member Since

October 30th, 2021

Profile Description

As a seasoned professional in customer service, social media management, and graphic design, I offer a comprehensive skill set to enhance your business' performance. With a keen eye for detail and a passion for creativity, I am dedicated to providing top-notch support and innovative solutions to help your business thrive.

Services Offered:

?Customer Service: Promptly respond to customer inquiries via Etsy messages and email. Resolve customer issues and concerns professionally and amicably. 
Handle order processing, returns, and refunds with accuracy and efficiency. Maintain high levels of customer satisfaction through exceptional service.

?Social Media Management: Develop and execute a robust social media strategy to boost brand visibility and engagement. Manage and grow your social media accounts (e.g., Instagram, Facebook, Pinterest) by posting regularly and engaging with followers. Create and schedule captivating content, including posts, stories, and videos, that reflect your brand's voice and aesthetic. Monitor social media trends and adjust strategies to keep your brand current and relevant. 

?Content Creation: Generate original and creative content ideas for social media and marketing campaigns. Craft compelling captions, product descriptions, and blog posts that resonate with your target audience. Collaborate with you to ensure consistency in messaging and branding across all platforms. 

?Graphic Design: Design eye-catching graphics for social media posts, advertisements, and promotional materials. Create visually appealing product listings and shop banners for your Etsy store. Ensure all designs adhere to your brand guidelines, maintaining a cohesive look and feel. Stay updated on design trends and tools to continually enhance the quality of your graphics. 

Why Choose Me: Proven experience in customer service, specifically with Etsy shops and e-commerce platforms. In-depth understanding of social media platforms and best practices. Strong written and verbal communication skills. Proficiency in graphic design software (e.g., Adobe Photoshop, Illustrator, Canva). Creative mindset with the ability to generate engaging content and innovative design concepts. Excellent organizational skills and attention to detail. Ability to multitask and manage time effectively. 

????Additional Skills: Experience with Etsy shop management tools. Knowledge of SEO and digital marketing strategies. Familiarity with photography and video editing. 

????Benefits of Working with Me: Flexible and remote working arrangements to fit your schedule. Collaborative and supportive approach to ensure your business goals are met. Commitment to delivering high-quality work with a focus on customer satisfaction. Opportunity for ongoing collaboration and support to help your business grow.

Let's Work Together:
If you're looking for a dedicated and versatile professional to elevate your Etsy shop through exceptional customer service, engaging social media management, and stunning graphic design, I'd love to hear from you. Please feel free to contact me to discuss your needs and how I can help your business succeed.