Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
December 16th, 2024 (33 days ago)
Member Since
October 25th, 2021
Profile Description
As a Service Desk L2, I provide customer experience solutions and technology to some of the world's best brands, including over 100 Fortune Global 500 clients and over 125 new economy clients. I handle multiple clients in different lines of business, such as retail and MSP, and support them with various IT issues and requests.
I have hands-on experience in using ServiceNow, Active Directory, ASG-Zena, System Admin, Micros Opera, Focus, Amadeus, M365 tools, Citrix, AdAxes, JIRA, Ivanti, Remote Desktop tools, CDK, and Azure. I also work with hardware such as phones, tablets, desktops, printers, and laptops. I have developed strong skills in device management, mobile device management, and troubleshooting. I graduated with a Bachelor of Arts in Broadcast Journalism from the Polytechnic University of the Philippines in 2019, where I learned how to communicate effectively, research thoroughly, and work under pressure. I am passionate about delivering quality service, solving problems, and learning new technologies.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Rodriguez, Rizal
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 49
- Influence: 7
- Steadiness: 22
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.