Wennie

Pro Customer Service Support l Admin Assistant Expert

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 26th, 2024 (3 days ago)

Member Since

October 22nd, 2021

Profile Description

* Curious of what I can bring to the table?
* Improve Customer Trust and Satisfaction
*100% Customer Satisfaction
* 24/7 Availability
* Flexible schedule

Here are a few things you can offload to me:

* Customer Support:

• Responding to customer inquiries via email, chat, or phone.
• Handling customer complaints and resolving issues efficiently.
• Managing customer accounts and updating contact information.
• Providing product or service information to customers.
• Processing returns, refunds, or exchanges.
• Collecting customer feedback and forwarding it to the relevant departments.
• Assisting with order tracking and shipment inquiries.

* Administrative Work:

• Document controlling using Google Sheets
• MS Office (Word, Excel, PowerPoint etc.)
• Appointment Scheduling using Google Calendar for clients making cold calls
• Billing Management
• Quality assurance
• Market research analyst
• Lead Generation (Phone Call / Web searching)
• E-Commerce {Shopify, Amazon (Product researching, Product listing etc.)
• Google Suit
• List Building
• Data Entry
• Data Scraping

My mission is simple: to contribute to your success.

Don't let obstacles hinder your business growth. If my services sounds what you're looking for then let's discuss how I can propel your business forward.
Together, we can bring your business to new heights!

Top Skills

Experience: 2 - 5 years

Handling customer complaints, billing dispute and tech support included.,

Other Skills

Experience: Less than 6 months

Basic Information

Age
31
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  135
DISC
Dominance: 23%
Influence: 18%
Steadiness: 23%
Compliance: 37%
English
C2(Advanced/Mastery)
Government ID
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