Ella
Executive Assistant | Program Manager| Customer Service
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $8.00/hour ($704.00/month)
Bachelors degree
Last Active
January 10th, 2025 (7 days ago)
Member Since
October 19th, 2021
Profile Description
I have over 3 years of experience as a Virtual Administrative Assistant, handling tasks like creating invoices in QuickBooks, managing timesheets and rosters, designing graphics in Canva, and tackling a variety of admin-related work. Before that, I spent more than 7 years in the BPO industry, starting as a customer service representative in a billing department and working my way up to supervisor and eventually program manager. Along the way, I coached agents to deliver great customer service and managed bigger responsibilities like ensuring compliance, improving processes, and creating action plans to hit (and exceed) targets.
Why work with me?I’m all about making your life easier. I’m hardworking, detail-oriented, and committed to helping your business run smoothly. My goal is to take care of the little things so you can focus on the big picture—like growing your business and making more money.
Top Skills
Coaching
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Project Management
Experience: 1 - 2 years
Customer Support
Experience: 5 - 10 years
Accounting » Quickbooks
Experience: 6 months - 1 year
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mambusao, Capiz
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 49%
- Influence: 21%
- Steadiness: 11%
- Compliance: 19%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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