I have extensive experience working as a Customer Service Representative.
I have been working as a Medical Records Clerk for a personal injury law firm in the US. My tasks are as follows:
- Managing the client's file using CRM software.
- Calling insurance companies to set up a claim, checking the status of liability, and ordering the Declarations Page, waiver, and total loss documents.
- Ordering police reports, CAD, and others from police departments.
- Sending the medical records and bill requests via fax or
- Calling providers to check the status of the bills and records requests.
- Calling health insurance to request a lien.
- Obtaining final balances fro
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