Elianara
E-commerce & Admin Specialist | Customer Service Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $11.00/hour ($1,936.00/month)
Associates degree
Last Active
September 30th, 2024 (50 days ago)
Member Since
August 23rd, 2021
Profile Description
Dynamic E-commerce Virtual Assistant & Customer Service Specialist
Need a top-tier E-commerce Virtual Assistant with a knack for exceptional service? HIRE ME!
With 7+ years of experience across Amazon, Shopify, and other platforms, I excel in administrative tasks, order fulfillment, and customer service.
What I Offer:
Exceptional Customer Service: Consistently praised with 5-star reviews on TrustPilot for resolving queries and complaints with effective solutions.
Administrative Proficiency: Mastery of Google Calendar, Docs, Sheets, Microsoft Outlook, Word, and Excel.
Tool Mastery: Expert in TrustPilot, Freshdesk, Tawk, HeyMarket, Replyco, Gmail, Zendesk, Convergepay, Search IQ, Dropbox, Slack, and Chat GPT.
E-commerce Expertise: Deep experience with Amazon, Shopify, dropshipping, other e-commerce platforms, website and order management with order placement, refunds, returns, and tracking shipments.
Effective Multitasking: Prioritize and handle multiple tasks seamlessly.
Strong Communication: Detail-oriented in all verbal and written interactions.
Experience Highlights:
PharmaServe (Feb 2020 – 2024):
Managed chats and
FogWorks (Dec 2018 – Feb 2024):
Operated Shopify, handled client claims via Zendesk, and ensured smooth order fulfillment.
Ready to contribute to your team with a proactive and organized approach. Let’s discuss how I can help!
Best,
Lian
Top Skills
Professional Services » Management Services » E-Commerce Management
Experience: 2 - 5 years
Deep experience with Amazon, Shopify, dropshipping, other e-commerce platforms, website and order management with order placement, refunds, returns, and tracking shipments.
Customer Support » Customer Service
Experience: 5 - 10 years
Consistently praised with 5-star reviews on TrustPilot for resolving queries and complaints with effective solutions.
Office and Administration » Administrative Support
Experience: 2 - 5 years
Mastery of Google Calendar, Docs, Sheets, Microsoft Outlook, Word, and Excel. Expert in TrustPilot, Freshdesk, Tawk, HeyMarket, Replyco, Gmail, Zendesk, Convergepay, Search IQ, Dropbox, Slack, and Chat GPT.
Other Skills
E-Commerce » Amazon » Dropshipping
Experience: 2 - 5 years
E-Commerce » Shopify
Experience: 2 - 5 years
Successfully operated Shopify and managed product listings, photos, descriptions, and tags on associated websites.
Office and Administration » Communication
Experience: 5 - 10 years
Detail-oriented in all verbal and specializes in written interactions.
E-Commerce » Order processing
Experience: 2 - 5 years
pecializes in dropshipping, order placement, refunds, returns, and tracking shipments
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Paranaque, National Capital Region
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 42
- Influence: 36
- Steadiness: 17
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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