Property Manager | Hospitality Professional

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

July 27th, 2021

Profile Description

Experienced short-term rental manager with a passion for delivering exceptional guest experiences and driving revenue growth. Proven track record in managing and optimizing the operations of vacation homes, apartments, and other rental properties. Skilled in property management, vendor management, handling escalations, disputes and guest communication. Responsible for overseeing the operations of properties that are rented out for short durations, typically on a daily or weekly basis. Primary objective is to ensure a smooth and profitable rental experience for both property owners and guests.

Property Management: Managing a portfolio of short-term rental properties, including vacation homes, apartments, or other types of accommodations. This involves handling property maintenance, coordinating repairs, and ensuring properties are clean and well-maintained.

Guest Communication: Interacting with guests, responding to inquiries, and facilitating the booking process. This includes providing information about the rental properties, answering questions, and resolving any issues or concerns that guests may have before, during, or after their stay.

Booking and Reservation Management: Managing bookings, reservations, and cancellations. This includes keeping track of availability, coordinating check-ins and check-outs, and ensuring smooth transitions between guests. 


Relationship Management: Building and maintaining relationships with property owners, vendors, and service providers. This includes negotiating contracts, coordinating property improvements, and ensuring that property owners' expectations are met.


Guest Satisfaction: Ensuring that guests have a positive experience during their stay by addressing their needs and concerns promptly. This may involve resolving issues, providing recommendations for local attractions or services, and soliciting feedback from guests to improve future experiences.


Overall, I am responsible for managing all aspects of the rental process, from property maintenance to guest satisfaction, with the goal of maximizing occupancy rates and generating revenue for property owners.

Skills: Dispute Resolution · Property Management · Guest Communication · Vendor Management · Customer Support · Email management · Training and development · Client Management


Here are The Tools I use and some of my expertise that can help you: Canva
>Facebook and Instagram
Guesty
Airbnb
Slack
Notion
Monday
Clickup
Googlevoice
Openphone
Aloware
Hubstaff
Timedoctor
Gsuite
Amazon
ChatGPT
VRBO
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GHL 
Seam
Operto
Buterfly MX
Guru
Turnover Bnb
Breezeway
Thumbtack