Customer Support, Client Manager, Virtual Assistant & Techni

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

March 27th, 2025 (yesterday)

Member Since

July 15th, 2021

Profile Description

* Customer Service and Technical Support for 5 years
* Virtual Assistant
* Inbound and Outbound Calls
* Email and Chat Support
* Can make Social Media Ads, Human Resources work for growing business,       Billing, Cold Calling, and Sales
* Research for Contact Information for possible leads
* Can make Sales, Technical Support, Customer Service, and any BPO related work
* Can be an Appointment Setter, Booking, Retention, or Selling
* Salesforce, and CRM Tools.
* Fast learner in any NEW CRM Work Tools and NEW Applications.
* Can do Back Office Work (Documents, Word, Excel, PowerPoint, Publisher, and PDF)

*******Work Experience:
Lead Generation Specialist & Cold Caller for JK Creatives Company *Customer Service Representative & Technical SupportT-Mobile USA Telco Account-Provided customer service and technical support for T-Mobile users.

*Booking & Appointment Coordinator, Creative Mobile Technologies (CMT)-Managed booking and cancellations of appointments for passengers and taxi drivers.-Handled inbound and outbound calls, texts, chats, and emails.

*Technical Support Specialist: Linksys Velop WIFI Router-Provided troubleshooting and installation support for routers and other wireless/wired devices.

*Customer Service & Technical Support: Belkin WEMO Home Automation-Assisted customers with product inquiries and technical issues for WEMO home 
automation products.

*LIDAR Annotation Specialist: Labeled anatomical and structural points of interest to generate accurate datasets, enabling machine learning algorithms to detect and analyze objects.

*Customer Support Representative: Onyx Enterprises Int'l Corp-Processed refunds and assisted customers with online purchases.-Managed inbound/outbound calls and emails, specializing in sales and customer support.

*Virtual Assistant (Social Media Management)-Handled customer product concerns and managed YouTube vlog uploads.-Updated and maintained social media platforms (Facebook, Twitter, Instagram, Pinterest, Amazon).-Assisted with product listing on Upgrade to see actual info and Facebook Marketplace.-Conducted product research and managed customer feedback.

*Virtual Assistant (Real Estate)-Sent cold texts to clients interested in selling their properties.-Scheduling appointments for potential clients.


**CRM and VA Tools have used:Salesforce, Slack, Skype, Zoom, , Google Calendar, Microsoft Office, Google Drive, C2, Samson, Quikview, Grandcentral, Linkvana, Leadsherpa, Arro Web Admin Tool Etc.