Dianne

Technical Support / Customer Support/ Data Entry

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 4th, 2025 (2 days ago)

Member Since

July 5th, 2021

Profile Description

Served as an Advisor I - Technical Support at Concentrix Services Corporation for 14 months. Worked for 23 months as an Advisor I – Amazon Customer Service Representative at Sutherland Global Services Philippines Inc.Held the position of Dispatcher for 12 months at Choice Home Warranty, Home Service Club, Home Warranty of America, and Choice Technologies Philippines. Provided customer service support for various accounts, including ESPN+, Disney+, and EverQuote insurance, and also worked as a retail customer service representative for Amazon.Managed 15-25 calls and daily chat inquiries for ESPN+ and Disney+, resolving subscription and account issues.Handled over 30 calls daily for Amazon accounts, assisting customers and associates with inquiries while ensuring outstanding service regarding product availability.Made outbound calls for the EverQuote insurance account, providing customers with insurance options tailored to their budgets.

Marketing » Telemarketing » Outbound Calls

Experience: Less than 6 months

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao Del Sur

Tests Taken: DISC
Dominance: 31%
Influence: 7%
Steadiness: 36%
Compliance: 26%: English
C2(Advanced/Mastery)

Dianne

Technical Support / Customer Support/ Data Entry

Overview

Profile Description

Top Skills

Customer Support » Chat Support

Customer Support » Technical Support

Customer Support » Customer Service

Marketing » Telemarketing » Outbound Calls

Other Skills

Office and Administration » Calendar Management

Office and Administration » Data Entry

Office and Administration » Calendar Management » Scheduling

Basic Information