Cecelia

Certified Medical Virtual Assistant

75 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 22nd, 2024 (today)

Member Since

May 28th, 2021

Profile Description

A+ Medical Virtual Assistant – your top-tier solution for efficient and reliable medical support.
I empower clients, doctors, and medical professionals across the USA by optimizing administrative and back-office operations, enhancing workflow while saving valuable time. With a deep passion for what I do, I am dedicated to providing exceptional service that meets and exceeds expectations, driving outstanding business results.

Top Skills

Experience: 5 - 10 years

I have six years of customer service experience, primarily in healthcare and hotel reservations. As a Subject Matter Expert, I handle complex inquiries and manage escalation calls, providing expert solutions and ensuring exceptional service delivery.

Other Skills

Experience: 2 - 5 years

I have 2 years of experience in Insurance Verification, specializing in Blue Shield of California, where I efficiently verify patient coverage, ensure accurate policy details, and resolve any discrepancies to support seamless billing and claims processes.

I have comprehensive experience in a range of medical processes, including insurance verification, billing, claims processing, prescription refills, referrals, preauthorization, appointment scheduling, patient intake data entry, and various administrative tasks, all aimed at ensuring smooth operations and efficient patient care.

With 1 to 2 years of experience in Revenue Cycle Management (RCM), I have gained hands-on expertise in overseeing the entire billing process—from patient registration and insurance verification to claims processing and payment collection—ensuring accurate and timely reimbursements while maintaining compliance with industry standards.

I am HIPAA certified, ensuring that I adhere to strict privacy and security standards when handling protected health information (PHI) to maintain confidentiality and compliance with healthcare regulations.

Basic Information

Age
32
Gender
Female
Website
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Address
Nabunturan, Davao de Oro
Tests Taken
IQ
Score:  120
DISC
Dominance: 28%
Influence: 34%
Steadiness: 26%
Compliance: 12%
English
B2(Upper Intermediate)
Government ID
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