In my years of assisting international customers and clients, I have acquired the skill of handling client communications via phone,
I have advanced knowledge with tools, trackers, data and other CRM platforms. I am also very organized and keen with details. I make sure I am always at my best self, and I get things done as fast as I can with accuracy without requiring supervision but without compromising excellence.
I have a total of 9 years of experience as Customer Service support where I have handled Retentions, Sales, Technical support and Customer Service.
Experience: 6 months - 1 year
1. Board Creation: Set up boards to organize projects and tasks visually. 2. Card Management: Add, edit, and move cards to track individual tasks. 3. Lists: Create lists to represent different stages of a workflow. 4. Labels and Tags: Use labels and tags to categorize and prioritize tasks. 5. Collaboration: Invite team members, comment on cards, and share attachments. 6. Checklists: Break down tasks into smaller, manageable steps with checklists. Power-Ups: Enhance boards with integrations and additional features.
Experience: 2 - 5 years
Experience: 6 months - 1 year
1. Workspace Creation: Set up workspaces for projects and teams. 2. Page Building: Create and organize pages with text, images, and other content. 3. Template Usage: Utilize and create templates for recurring tasks and documents. 4. Collaboration: Share pages, comment, and collaborate with team members. 5. Task Management: Plan, assign, and track tasks within projects.
Experience: 6 months - 1 year
1. Data Entry: Accurately record financial transactions. 2. Ledger Maintenance: Keep and balance general ledgers and journals. 3. Invoicing: Prepare and send invoices to customers. 4. Expense Tracking: Monitor, record and categorize business expenses. 5. Payroll Management: Handle payroll processing and related records. 6. Reconciliation: Match bank statements with financial records to ensure accuracy.
Experience: 6 months - 1 year
1. Inbox Organization: Sort and categorize emails to maintain a tidy inbox. 2. Spam Control: Identify and filter out spam and junk emails. 3. Response Management: Draft and send timely and professional responses.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
1. Scheduling: Efficiently book and manage appointments and meetings. 2. Coordination: Sync calendars with team members and stakeholders.
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