E-Commerce Specialist | SMM | Customer Service PRO

Overview

Looking for part-time work (3 hours/day)

at $14.00/hour ($924.00/month)

Bachelors degree

Last Active

February 10th, 2025 (yesterday)

Member Since

March 7th, 2021

Profile Description

Struggling to keep up with multiple tasks?

- 10 years experience in Customer Success
- Email, Research, and Admin Support
- E-commerce Management

SPEND MORE TIME DOING WHAT YOU LOVE WHILE I TAKE CARE OF THESE TASKS:

>> Error-free Email Management:

- Setting up rules to automatically categorize and prioritize incoming emails.
- Tracking email conversations and ensuring timely follow-up on unresolved issues.
- Ensuring clear and effective communication through email exchanges.

>> Efficient Shopify Organization:

- Managing order fulfillment, refunds, and invoices.
- Adding, updating, and organizing product listings in store.
- Assign tags for categorization and utilization for marketing and promotion.
- Optimizing SEO for better visibility.

>> Social Media Management:

- Overseeing Meta Business Suite by handling comments and messages on Facebook & Instagram.
- Actively interacting with customer comments on social media.
- Adding product tags to Facebook and Instagram shops.
- Pinning random pictures on Pinterest using Tailwind scheduler.

>> Website Management:

- Reviewing the website to ensure there are no broken links or images.
- Responding promptly to customer reviews on the website using a third-party app.
- Keeping an eye on website performance and tackling any technical issues that arise.

>> Proactive Admin Support:

- Organizing and maintaining files and documents.
- Supporting teaUpgrade to see actual infombers with ad-hoc tasks.
- Conducting research on various topics and projects.
- Preparing reports and providing general assistance to ensure smooth business operations.

>>Sharing a few TOOLS I use to help streamline your online business:

- Shopify
- Gorgias
- Google Mail
- Google Suite
- Google Meet
- Klaviyo
- Postscripts
- Meta Business Suite
- Facebook
- Instagram
- Pinterest
- TikTok
- Tailwind
- Slack
- Upgrade to see actual info
- Trello
- ChatGPT
- Quillbot
- Grammarly
- Canva
- Capcut
- Skype
- Zoom
- Loom
- Microsoft Office

>>Ready to reclaim your schedule and focus on what matters?

Reach out to explore your personalized virtual support solutions if you:

- Are overwhelmed with day-to-day tasks?
- Are struggling to stay organized?
- Need help streamlining your processes?
- Need more time to focus on core business activities?

>>Ease the strain of wearing any hats.

Hand over tasks and trust your online business is in good hands - HIRE ME.

*wink*

Are you ready to work together for success? Here is the next step:

>>Send me a message.

Talk soon,
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