Zarbie

Virtual Assistant | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.52/hour ($971.52/month)

Associates degree

Last Active

January 3rd, 2025 (2 days ago)

Member Since

February 18th, 2021

Profile Description

I'm Upgrade to see actual info, a recent Maintenance Coordinator / Virtual Assistant for 1 year and 2 months with overall 5 years of experience providing administrative, technical, and customer support services. I have a strong foundation in scheduling, email management, customer relationship management, maintenance coordination, etc.. In my previous roles, I successfully managed client accounts, assisted in solving customers' concerns, achieving customer satisfaction rating.

What sets me apart is my ability to build strong client relationships while maintaining exceptional organizational skills. My experience in customer service has honed my problem-solving and communication abilities, enabling me to effectively address client needs and exceed expectations. I am eager to leverage my skills to contribute to a fast-paced virtual environment and deliver exceptional support.

Top Skills

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

I have done tenant and lease management, coordinated with maintenance requests and scheduled repairs. I have also assigned Vendors and worked with Vendors and Residents during the work order process.

Customer Support » Technical Support

Experience: 5 - 10 years

Effectively troubleshoot and resolve technical issues through phone, email, and chat interactions. Committed to exceeding customer expectations and providing timely solutions.

Customer Support » Customer Service

Experience: 5 - 10 years

Proficient in providing exceptional customer service through phone, email, and chat channels. Strong commitment to building positive customer relationships and ensuring first-call resolution whenever possible.

Other Skills

Advertising » Facebook Ads

Experience: 1 - 2 years

I have an experience with audience targeting, creative development, and campaign optimization to achieve your business goals, whether it's brand awareness, lead generation, website traffic, or sales.

Real Estate » Lead Generation

Experience: 1 - 2 years

Proficient in lead qualification, nurturing, and hand-off to sales teams. Adept at utilizing CRM tools to manage and analyze lead data. Committed to driving revenue growth and exceeding sales targets.

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, Metro Manila

Tests Taken: IQ
Score: 95: DISC
Dominance: 41
Influence: 14
Steadiness: 28
Compliance: 17: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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