Sales Telemarketing Spacialist, Lead Generation Specialist, Appointment Setter

I've worked in a Health Care campaign in Stone Tapert Medicare Agency. We are calling customers who are 65 and above years old and provide them information that they might have additional benefits available in their area that they might qualify for. We help them verify information to go on with the process and if they might be busy or they are still at work, we book an appointment for them at their most convenient time to process their benefits.

Been working in a BPO company and I can say that it is my 1st onsite work. We cater to almost 500 calls per shift. We provide general information regarding the products they are using. We provide technical troubleshooting through calls by giving them a step-by-step process. We provide quality customer service to meet our customers satisfaction.

It was a great experience, I was able to learn how to do this stuff. Here you'll learn how to handle pressure, you've got to use your critical thinking skills to go over all the rejections, and always keep that calm manner. I've got to do the things I'm passionate about while earning in the comfort of my home.

Offering Services to customers regarding their own space to do some cleanup and offer some products for them to have better and cleaner surroundings.