Virtual Assistant | Customer Service | Credit Repair

Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

Bachelor's Degree

Last Active

January 6th, 2025 (16 days ago)

Member Since

December 7th, 2020

Profile Description

I have experience in cold calling, appointment setting, executive assistance, and credit repair. I am knowledgeable in reading credit reports and using Dispute Fox, CFPB, and Upgrade to see actual info. My ability to adapt quickly to new technologies and processes allows me to integrate seamlessly into any team and contribute effectively from day one.
I also have over three years of experience in the Business Process Outsourcing (BPO) industry, specializing in both inbound and outbound customer support for AT&T, I have progressed to the role of Subject Matter Expert. My experience has equipped me with a strong ability to deliver exceptional customer service, resolve complex issues, and manage diverse tasks efficiently. I have a solid understanding of customer needs, clear communication, and problem-solving in fast-paced environments. In my role as a Subject Matter Expert, I have demonstrated leadership by mentoring teaUpgrade to see actual infombers, providing training, and ensuring adherence to company policies and procedures. I am skilled in utilizing various virtual communication tools and platforms, including CRM systems, email management software, and telephony systems, which makes me well-suited for virtual assistant roles.