Xychie

Customer Service Representative

85 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $5.00/hour ($990.00/month)

Bachelors degree

Last Active

December 26th, 2024 (yesterday)

Member Since

October 11th, 2020

Profile Description

I have work experience in Customer Service for 3 years I respond to customer's request inquiries quickly, proficiently, and professionally while meeting specific quality expectations.
I also believe my strong verbal and written communication skills allow me to communicate with clients/customers, and teaUpgrade to see actual infombers in a professional manner via email, live chat, and phone calls.
I am incredibly organized, and I've demonstrated that I can work under pressure while still producing high-quality work. I am good at setting priorities, controlling workflows, and also making sure that the tasks are finished on schedule.

Top Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Managed emails and outbound calls from customers and merchants, with duties that include: updating clients with the status of their orders, following up with assigned couriers, and other account and order-related issues.

Other Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Identified, thoroughly investigated, and resolved fraudulent-related issues and following processes for verifying account check-outs flagged by fraud algorithm

Experience: 1 - 2 years

Maintained customer satisfaction with forward-thinking strategies focused on addressing needs and resolving issues Respond to incoming customer requests quickly, proficiently, and professionally while meeting specific quality expectations

Experience: 6 months - 1 year

Conducted appropriate user research, including relevant questioning, to reach review conclusions

Basic Information

Age
24
Gender
Female
Website
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Address
Tarlac, Tarlac
Tests Taken
None
Government ID
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