I have work experience in Customer Service for 3 years I respond to customer's request inquiries quickly, proficiently, and professionally while meeting specific quality expectations.
I also believe my strong verbal and written communication skills allow me to communicate with clients/customers, and tea
I am incredibly organized, and I've demonstrated that I can work under pressure while still producing high-quality work. I am good at setting priorities, controlling workflows, and also making sure that the tasks are finished on schedule.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Managed emails and outbound calls from customers and merchants, with duties that include: updating clients with the status of their orders, following up with assigned couriers, and other account and order-related issues.
Experience: 6 months - 1 year
Identified, thoroughly investigated, and resolved fraudulent-related issues and following processes for verifying account check-outs flagged by fraud algorithm
Experience: 1 - 2 years
Maintained customer satisfaction with forward-thinking strategies focused on addressing needs and resolving issues Respond to incoming customer requests quickly, proficiently, and professionally while meeting specific quality expectations
Experience: 6 months - 1 year
Conducted appropriate user research, including relevant questioning, to reach review conclusions
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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