Creating, curating, and managing social media content and campaigns in order to expand the company's reach and engagement. Creating and promoting content, communicating with followers, evaluating performance data, generating reports, and staying current on the newest trends are all part of the job. Market trends and rival products are researched and analyzed. Data collection and analysis from consumer surveys and other sources to better understand client requirements. client support includes troubleshooting technological issues, explaining the features and benefits of the services, and responding to client queries and
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