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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Bachelors degree

Last Active

February 3rd, 2025 (yesterday)

Member Since

September 1st, 2020

Profile Description

Virtual Assistant | Bilingual Customer Support | Corporate Trainer

Hi, I’m Upgrade to see actual info R. De Upgrade to see actual info, a results-driven Virtual Assistant, Bilingual Customer Support Specialist (English & Spanish), and Corporate Trainer with a strong background in customer service, sales, data management, and administrative support. I am passionate about helping businesses streamline their operations, enhance customer experiences, and improve efficiency.

With several years of experience in corporate training, sales, and customer service, I bring a unique blend of technical skills, organizational expertise, and strong communication abilities to support businesses in day-to-day tasks, customer engagement, and process improvement.

My Key Skills & Expertise:
* Virtual Assistance – Email & calendar management, scheduling, administrative support
* Bilingual Support (English & Spanish) – Customer service, technical support, and business communication
* Corporate Training & Onboarding – Employee training, compliance programs, and workflow optimization
* Sales & Customer Relations – Outbound sales, lead generation, CRM management
* Data Entry & Management – Accurate data encoding, web research, file organization
* Process Documentation – Creating manuals, SOPs, and workflow improvement
* Software & Tools Proficiency:
 - Microsoft Office Suite (Word, Excel, PowerPoint)
 - Google Workspace (Docs, Sheets, Drive)
 - CRM Systems (Salesforce, HubSpot)
 - Xero Bookkeeping & Payroll

Why Work With Me?
* Detail-Oriented & Organized – I ensure accuracy and efficiency in every task I handle.
* Proactive & Reliable – I take initiative, manage responsibilities with minimal supervision, and meet deadlines effectively.
* Excellent Communicator – Fluent in both English and Spanish, allowing seamless interaction with international clients and customers.
* Problem-Solver & Process Optimizer – I identify inefficiencies and implement solutions for better business performance.

I am eager to contribute my skills to your business and help you achieve your goals. Let’s collaborate and grow together!

Let’s connect! I’m open to full-time, part-time, or project-based opportunities.