Rosalie

Airbnb Guest Operations/ Customer Service Representative

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 20th, 2025 (yesterday)

Member Since

July 28th, 2020

Profile Description

In my previous roles, I worked as a Customer Service Representative in a BPO company for a year, assisting customers with inquiries and troubleshooting their concerns efficiently. I also worked as an Inside Sales Agent for seven months, handling client inquiries and booking appointments for real estate agents. Additionally, I spent nearly two years as an Airbnb Guest Operations Specialist, where I managed guest communications via calls, emails, and chats, ensuring smooth experiences while coordinating with maintenance teams and cleaners for efficient property management. These roles have strengthened my ability to handle client relations, resolve issues, and oversee administrative operations—key skills for this position.Currently, I am a second-year Broadcasting student at PUP Open University, attending classes on weekends while balancing work. My ability to adapt, multitask, and provide clear communication makes me confident in my ability to excel in a virtual and administrative role.I am eager for the opportunity to contribute my skills and enthusiasm to your team. I would love to further discuss how my experience aligns with this role. Thank you for your time and consideration—I look forward to your response.

Top Skills

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Customer Support » Customer Service

Experience: 6 months - 1 year

Other Skills

Customer Support

Experience: Less than 6 months

Customer Support » Phone Support

Basic Information

Age
25
Gender
Female
Website
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Address
binan, laguna
Tests Taken
DISC
Dominance: 29
Influence: 18
Steadiness: 40
Compliance: 13
English
C2(Advanced/Mastery)
Government ID
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