Lead Generation/Project Manager/Team Lead/ Customer Service

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

October 7th, 2024 (yesterday)

Member Since

July 16th, 2020

Profile Description

Experienced Project Manager, Lead Generation Manager &
Appointment Setting Team Lead
As a multi-skilled professional with over 5 years of
experience in project management, lead generation, and appointment setting, I
have a proven track record of driving business growth, managing high-performing
teams, and delivering exceptional results across multiple sectors.

Project Management Expertise

I have successfully led cross-functional teams to deliver
complex projects on time and within budget. With expertise in Agile and Scrum
methodologies and tools like Notion, ClickUp, Zoho, Trello, and Jira, I thrive
in fast-pUpgrade to see actual infod environments and excel at aligning project goals with business
objectives. I’ve managed projects that resulted in a 20% increase in
operational efficiency, effectively reduced project timelines, and consistently
met stakeholder expectations.

                •             Key Achievement: Spearheaded a
company-wide system implementation, by creating a separate department that
handles cold calling, completing the project 2 weeks ahead of schedule,
improving team productivity by 15% and increase of sales by 35%.

Lead Generation Success

As a Lead Generation Manager, I specialize in creating
robust lead pipelines that convert into high-quality sales opportunities. By
leveraging strategies such as email marketing, and CRM systems like HubSpot and
Salesforce, I have helped businesses increase their lead volume and improve
their conversion rates.

                •             Key Achievement: Developed a lead
generation campaign that boosted qualified leads by 30%, resulting in a 25%
growth in monthly revenue over 6 months.

Appointment Setting Leadership

In my role as an Appointment Setting Team Lead, I have
overseen teams to achieve and exceed targets, ensuring a smooth flow of
appointments for sales and customer engagement teams. Through tailored
coaching, targeted script optimization, and process improvements, I have
consistently improved appointment success rates.

                •             Key Achievement: Increased
appointment setting success by 35%, while leading a team that maintained a 95%
customer satisfaction rate.

Customer Service Team Lead

I am a passionate and results-oriented Customer Service Team
Lead with 4 years of experience in building and managing high-performing teams.
I possess a strong track record of exceeding customer satisfaction goals while
fostering a positive and productive work environment.

                •             Key Achievement: Increased of Net

Promoter Loyalty Score of 80% by spearheaded a project of creating a workflow,
while leading a team that maintained a 95% customer satisfaction rate.
Why Work With Me?

I bring a results-driven approach, combining the organizational
skills of a project manager, the strategic mindset of a lead generation expert,
and the leadership qualities of a team lead. I am passionate about driving
business growth, leading teams to success, and providing exceptional value to
clients.

Let’s connect to discuss how I can contribute to your
company’s success in these critical areas!