*Manage and monitors the queue for the Operations account
*Monitor, track and report Associate Schedule Adherence, Utilization and Occupancy.
*Maintain hiring plan based on billable HRS/headcount approved by client.
*Analyze historical and actual call arrival pattern.
Experience: 2 - 5 years
examined the insurance policies, deductibles, and coverage of the patients payments made by carriers and any outstanding amounts not covered by regulations when appropriate.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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