Working in an industry with main focus is customer service, I am the first point of contact for clients, providing exceptional service and assistance while also supporting administrative tasks within the organization. My responsibilities will include addressing customer inquiries and resolving issues promptly and courteously, maintaining accurate records of interactions, scheduling appointments, and assisting with general administrative duties such as data entry, filing, and organizing documents. This role requires excellent communication skills, attention to detail, proficiency in multitasking, and the ability to prioritize tasks effectively to ensure seamless customer service and administrative support.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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