Operations Manager|Customer Success|Community Manager

Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Bachelors degree

Last Active

November 14th, 2024 (today)

Member Since

June 3rd, 2020

Profile Description

I'm Upgrade to see actual info Upgrade to see actual info, an experienced Executive Assistant, Operations Manager, and Customer Success Specialist. I excel in optimizing operations, enhancing customer satisfaction, and improving financial literacy.

Why Me:

1. Customer Success: Expert in managing client interactions, ensuring transparency, and fostering strong relationships.
2. Operations Management: Proven ability to revolutionize team efficiency, develop SOPs, and lead large teams.
3. Financial Services: Skilled in financial reporting, CRM management, and credit repair services.
4. Technical Proficiency: Experienced in system testing, ticket management, and technical support.
5. Training and Development: Adept at conducting comprehensive training programs and preparing successors for leadership roles.
6. Community Building: Building and managing financial focus communities, addressing financial literacy and planning.

Recent Highlights:
+Authored SOPs that significantly enhanced operational efficiency.+Expanded a team from 1 to 170 virtual assistants, establishing key performance metrics.+Overhauled CRM systems, improving functionality and client service quality.+Created and conducted training programs, ensuring seamless leadership transitions.+Developed a course for husbands to be strong family pillars, grounded in Christian theology.+Built a supportive community for husbands and fathers, focusing on financial literacy and planning.less