Diana

Sales and Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

March 29th, 2025 (9 days ago)

Member Since

May 27th, 2020

Profile Description

I have nearly 10 years of experience in the contact center industry, working as both a Sales Advisor and a Sales Coach specializing in business and customer service. My key strength lies in delivering tangible results for my clients. 

As a freelancer, I am now offering my expertise to professionals seeking to elevate their customer service experience. I help businesses grow by driving leads and improving their sales performance, achieving up to a 10% increase in sales annually.I create actionable plans tailored to enhance the quality of service that businesses need, ensuring measurable improvements.

Additionally, I focus on building strong connections with B2B clients by staying updated on market trends and Upgrade to see actual infopting strategies accordingly. I excel in client retention, offering exceptional deals and solutions to foster long-term partnerships.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 10+ years

Customer Support » Sales Support

Experience: Less than 6 months

Customer Support » Sales Support » Account Retention

Experience: 2 - 5 years

Other Skills

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Marketing » Social Media Management » Social Media Marketing

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Real Estate » Lead Generation

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Lipa City, Batangas
Tests Taken
IQ
Score:  119
English
C2(Advanced/Mastery)
Government ID
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