Customer Service | Amazon FBA Expert | A+ Product Researcher

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 13th, 2025 (5 days ago)

Member Since

April 27th, 2020

Profile Description

Need a reliable E-commerce Customer Service to optimize your operations and elevate customer satisfaction? I’ve got you covered!

With 4+ years of experience, I specialize in helping online businesses manage orders efficiently and provide top-notch customer support. My expertise ensures seamless workflows, satisfied customers, and increased revenue.

In my BPO career, I rapidly progressed from an agent to a Subject Matter Expert. Within just a month, I advanced to the position of Trainer, both of which involved guiding and supporting a group of agents. In a separate company, I achieved the milestone of becoming a Team Coach, further highlighting my leadership and mentoring abilities.

Tools & Platforms I Work With:

 E-commerce Platforms: Shopify, Amazon Seller Central, Etsy, Walmart, eBay
Customer Support CRM: Zendesk, Gorgias, Freshdesk, eDesk, Trengo, Tawk.to, Intercom
Project Management Tools: Trello, Notion, ClickUp, Upgrade to see actual info
Communication Tools: Zoom, Slack, Skype, WhatsApp, Microsoft Teams, Upgrade to see actual info
Additional Tools: Canva, GSuite, MS Office, Shipmonk, Recurly, Recharge, Shipstation, Re:amaze

Why Hire Me?
Detail-oriented & highly organized
Fast learner & tech-savvy
Excellent communication skills
Committed to delivering high-quality work

I take pride in helping businesses grow by ensuring smooth e-commerce operations and top-tier customer service. Let's collaborate and take your business to the next level!

Send me a message – I'm ready to help!