Need a reliable E-commerce Customer Service to optimize your operations and elevate customer satisfaction? I’ve got you covered!
With 4+ years of experience, I specialize in helping online businesses manage orders efficiently and provide top-notch customer support. My expertise ensures seamless workflows, satisfied customers, and increased revenue.
In my BPO career, I rapidly progressed from an agent to a Subject Matter Expert. Within just a month, I advanced to the position of Trainer, both of which involved guiding and supporting a group of agents. In a separate company, I achieved the milestone of becoming a Team Coach, further highlighting my leadership and mentoring abilities.
Tools & Platforms I Work With:
E-commerce Platforms: Shopify, Amazon Seller Central, Etsy, Walmart, eBay
Customer Support CRM: Zendesk, Gorgias, Freshdesk, eDesk, Trengo, Tawk.to, Intercom
Project Management Tools: Trello, Notion, ClickUp,
Communication Tools: Zoom, Slack,
Additional Tools: Canva, GSuite, MS Office, Shipmonk, Recurly, Recharge, Shipstation, Re:amaze
Why Hire Me?
Detail-oriented & highly organized
Fast learner & tech-savvy
Excellent communication skills
Committed to delivering high-quality work
I take pride in helping businesses grow by ensuring smooth e-commerce operations and top-tier customer service. Let's collaborate and take your business to the next level!
Send me a message – I'm ready to help!
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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