Customer Service, Virtual Assistant & Team Manager Extraordinaire
Overview:
Dynamic and detail-oriented professional with a passion for delivering exceptional customer service and seamless virtual assistance. Proven ability to manage data entry tasks efficiently while maintaining a positive and friendly demeanor.
Key Skills:
Customer Service Champion: Exceptional communication skills,
resolving inquiries with grace and efficiency. Strong problem-solving
abilities, ensuring customer satisfaction at every touchpoint. Experience in
handling customer feedback and providing tailored solutions.
-Shopify
-Slack
-Gorgias
-Asana
-Zendesk
Virtual Assistant Wizard: Skilled in managing schedules,
and administrative tasks with precision. Proficient in using various tools
(e.g., Google Workspace, Trello, Slack) to enhance productivity. Ability to
multitask and prioritize effectively in fast-paced environments.
-Admin Support
-Social Media Management
-Calendar Management
-Project Management
Data Entry Specialist: Accurate and efficient data entry skills, ensuring
high-quality data management. Familiar with spreadsheets and databases to
organize and analyze information. Attention to detail to maintain data
integrity and confidentiality.
-Microsoft 365
-Google Workspace
-Docusign
-ChatGPT
Team Manager: Dedicated and results-driven team leader with a passion for fostering collaboration and driving team success. Proven track record of motivating diverse groups to achieve their goals and enhance performance
- Six Sigma Yellow Belt
- Root Cause Analysis (Pareto Chart, Ishikawa Diagram, 5 Whys)
- SMART Action Planning
What I Bring:
A proactive approach to problem-solving and a can-do attitude! Strong
organizational skills to keep tasks on track and deadlines met. A commitment to
continuous learning and adapting to new challenges.
Let’s work together and elevate your business!
You can book a meeting with me through this link:
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 10+ years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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