MY CALL CENTER EXPERIENCE JOBS:
• Inbound
• Outbound
• Customer Service
• Collections
• Retention
CUSTOMER SERVICE EXPERIENCES:
• Answering and helping customers to understand their monthly bills and charges.
• Negotiate with clients requesting for refund and/or service cancellation.
• Deals with clients complaints and provide outstanding service that both the client and the company will earn credits.
DATA ENTRY JOBS:
• Input, maintain and update clients information on company data base.
• Data entry of patient files
• Any other data entry related jobs
Telstra, Macy's, SiriusXm, WellCare, Grand Teton Professionals and Big Boy Financials
• Calendar Management for Sales Representatives with prospect clients or buyers.
• Report Card creation for clients undergoing credit repair and other service related to Tradelines, Business Corporation, Personal and Business Funding.
• and many more....
COMPANIES I WORKED WITH:
• H&R Block (Customer Service Specialist)
• Telstra (Billing and Credit Management)
• Macy's (Customer Service Specialist)
• WellCare (Subject Matter Expert, Customer Service Specialist)
• SiriusXM (Retention, Customer Service Specialist)
• Grand Teton Professionals (Remote Staff, Customer Service Specialist, Recruitment Staff )
• Big Boy Financials (Remote Staff, Recruitment Staff, Account Executive)
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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