Customer Service , Team Leader, Logistics Coordinator PRO | Tech Savvy | w/High Speed Internet | $5.00-10.00/hr
A PRO Customer Care Representative who has a big heart and is committed to providing exceptional care service, that leads to your business's success with no attendance issues. There's no job too small or too boring for me. *wink*
* Expert in Customer Service, Team Leadership & Project Management
*with over 10 years of experience
*Global Subject Matter Expert and Product Trainer in a Telecommunications US Based Company with over 7 years of experience
*Expert in handling supervisor escalation calls and committed to providing a swift proficient resolution
* Team leader in the Logistics Coordinator niche
OPERATING SYSTEM I AM PROFICIENT WITH:
*Microsoft Windows 7-10
*MS Office Word
*MS Office PowerPoint
*MS Office Excel
*Google Mail
*Google Drive
*Google Photo
*Chat Gpt
LIST OF SOFTWARE I HAVE USED IN THE PAST
*Avaya Call Management System (CMS)
*Web Dialer/Cisco
*Citrix
*I-Care
*Okta
*Mode
*Canva
* Mighty Call Dialer
* Ring Central
* Calendly
WORKPLACE VIDEO CONFERENCING PLATFORMS THAT I USE
*Zoom
*MS Teams
*Slack
*ClickUp
*Instagram
*Viber
*What's Up
*
HIGHLY CALIBRATED FOR PROVIDING THIS SERVICE
*Customer Service
*Team Leadership
*Logistics Coordination
*Training and Development
*Project Management
*Cold Calling
*Appointment Setter
*Sales Associate
*Advance Mobile Troubleshooting Support
*Chat Support
*Global Mission Control Assistance
I am tech, savvy and can adapt quickly to a wide range of programs. I am also open to learning and using new tools.
Let's talk about how to make your life easier, Send me a message so I can land to your needs ASAP.
Experience: 5 - 10 years
I have 10 years of customer service representative skills where I assist clients/customers via phone calls. I work closely with them to resolve issues, assist with order support, troubleshoot problems, etc.
Experience: Less than 6 months
Experience: 6 months - 1 year
I was a VA for a travel agency for 1 year.
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