A Business Development and Management professional with a wide range of experience in handling customers and/or clients experience who:
-Develops brand guide, case studies, and business plans for market positioning and value propositionResponsible for overseeing the life cycle of a program designed for the company
-Create an efficient way of formulating, improving, and collaborating strategic goals and objectives with different department heads and other tea
-Develop marketing campaigns and strategies to drive both client and contractor engagement, acquisition, and retention
-Provides risk management and quality efficiency plans to make sure that their program aligns with the organization's program portfolio management plan-Provides executive assistance (e-mail management, scheduling & inbound and outbound calls)
-Outsourcing and screening candidates, conducting interviews, and on and off-boarding contractors for the company's clients
-Manage the company payroll, client invoices, and generate all financial reports
-Utilize customer relations management (CRM) tools in coordinating and monitoring company operations
-Perform customer negotiations and reach fair solutions from both business and customer perspective-Handle social media platforms and develop marketing tools-handle customer relations: inquiries, requests, and upselling
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