About Us:
The company is an AI startup that develops writing tools used by thousands of authors including best-sellers. We've been featured in The New York Times, Wired, The Verge, The Washington Post, Vanity Fair, and many others.
Job Description:
We are looking for a part-time Administrative Support to assist our Community Manager. This position is essential for managing community activities, events, and various administrative tasks. You’ll work in close partnership with our Community Manager, and may be expected to work directly with the members of our community in the process.
Key Responsibilities:
Community Support:
- Work through community queues, disbursing rewards and reimbursements.
- Process and publish videos to our various channels.
- Moderation support, including in our Upgrade to see actual info server and Plugins ecosystem.
Administrative Support:
- Schedule and coordinate community events, meetings, and classes.
- Handle rescheduling and support logistics for both internal and external events.
Content Management:
- Assist with the preparation and distribution of newsletters and changelog posts.
- Assist in preparing updates and other communications.
- Support asset creation for events, YouTube videos, and other published content.
- Update content across various platforms like Upgrade to see actual info, Luma, and Airtable.
Project Management:
- Update and maintain various internal documentation sources.
- Conduct research projects, collecting and analyzing data from (and/or for) the community.
- Organizing the data and preparing reports. report feedback or reports.
- Track and report on the progress of various projects and tasks.
- Assist in setting up and/or testing new processes and tools, such as integrating new platforms or features.
Qualifications:
Availability: Able to work 2-3 hours a day during Eastern Time afternoon hours.
English Proficiency: Excellent spoken and written English skills.
Experience: Preferred experience as a writer. (Bonus points for a background in fiction writing.) Familiarity with online communities, and/or experience as a community support agent.
Additional Skills: The ideal candidate is flexible and a fast learner, comfortable with tools such as Upgrade to see actual info, Airtable, Notion, Loom, Luma, and Figma.
Skills: Strong organizational and multitasking skills, and the ability to work independently and as part of a team.
If you meet these criteria and are interested in the role, please submit your resume and initial assessment through this Google form: Upgrade to see actual info
Applicants who do not apply through the Google form will not be considered.
