Vacation Company Administrator & Reservationist

About Us: Save on Branson is a vacation planning company based in Branson, Missouri. We specialize in helping our customers plan their perfect getaway by handling all the details, from hotel bookings to theater tickets and tours.

Job Description: We are looking for a dedicated and detail-oriented Reservation Processing Specialist to join our team. This is a full-time, remote position. The main responsibilities include processing emails, entering reservations into our system, sending out reservations to hotels, theaters, and tour operators, and keeping our system updated with reservation statuses. You will also need to follow up on unbooked reservations to ensure everything is in order.

Key Responsibilities:

Process incoming emails related to vacation reservations.
Enter reservation details accurately into our booking system.
Send reservation confirmations to hotels, theaters, and tour operators.
Update our system as reservations are confirmed or modified.
Follow up on any unbooked reservations to ensure they are completed.
Maintain clear and organized records of all reservations.
Identify possible schedule conflicts or customer issues and report to manager.
Contact theaters or hotels via phone or email when needed to ensure accurate bookings and good guest experience.
Requirements:

Good typing ability and strong computer skills.
High-speed internet connection for reliable communication and system access.
Fluent in English with the ability to read, write, and type accurately.
Candidates will need to send over an audio or video recording telling why they are a good fit for this position and experience that will help them be successful.

Ability to work from 9 AM to 6 PM CST, 5 days per week.