TikTok Shop Operations Expert

TikTok Shop Coordinator

Drive Operational Excellence for Fast-Growing DTC Brands | Remote Position



Who We Are
Konsort Social is an elite TikTok marketing agency serving ambitious ecommerce brands. As a tight-knit team of high-performing marketers, we partner with exciting DTC brands to drive their TikTok Shop success. Our dynamic team means you'll have direct impact and visibility working on the top brands while gaining invaluable experience.



The Role
As our TikTok Shop Coordinator, you'll be the operational backbone ensuring our clients' TikTok Shops run smoothly and efficiently. You'll work directly with the CEO and team to manage the critical day-to-day operations that keep our clients' shops performing at their peak.



What You'll Drive
• Complete setup and optimization of client TikTok Shops
• Strategic product listing management and updates
• Customer experience management through review responses
• Technical integration of shipping systems
• Client onboarding and relationship building
• KPI tracking and performance monitoring
• Customer support ticket resolution


Your Growth Journey
• Starting salary: $1,200/month
• Increase to $1,500/month after 3 months
• Performance-based bonus with OTE of $2,000/month
• Direct mentorship and 1:1 coaching from the CEO
• Dedicated learning time for skill development
• Hands-on experience in social media marketing
• Remote work flexibility


What Makes You Excel
You're the person who keeps the wheels turning smoothly. You have an eye for detail, take pride in operational excellence, and find satisfaction in creating efficient systems that drive results.

You're also someone who:
• Thrives on creating order from chaos
• Spots problems before they arise
• Takes initiative to find solutions
• Communicates with clarity and confidence
• Manages multiple priorities with ease
• Enjoys the technical side of ecommerce


Requirements
Exceptional written English skills
2+ years of remote work experience
Proficiency with modern work tools (Slack, ClickUp, Notion, Google Sheets)
Available during UK business hours (9-5 GMT)
Strong independent work ethic
Excellence in organization and time management
Calm and methodical approach to problem-solving
Ability to thrive in a fast-paced environment


Our Values
Client Obsessed: We take pride in delivering exceptional results and maintaining complete transparency. Every action we take aims to enhance the client experience.

Be The Best: We strive for excellence in all areas of life. We embrace challenges, lean into hard work, and push each other to grow. You'll never hear "that's not my job" from our team.

Have Fun: While we deliver serious results, we create an environment where people genuinely enjoy their work. We celebrate wins, learn from challenges, and keep a positive mindset.


How to Apply
To join our high-performing team:
Submit your resume (PDF format)
Complete our application form:
https://airtable.com/appZZcGIp4nopN74w/shrMEyJKZiKwTf3Dh?prefill_JodDescription=JD1OperationsExpert


Note: We only consider applications that follow all instructions precisely. 90% won't – set yourself apart by paying attention to detail.


Join us in building the future of social commerce while working directly with the CEO of one of marketing's most exciting agencies.