Sr Project Manager & Executive Assistant

**Job Purpose:**

To serve as a key leadership role within our agency managing client projects, providing executive support to the founder, and overseeing account relationships. This position will help drive operational excellence while ensuring successful delivery of our services across coworking space clients.

All teaUpgrade to see actual infombers provide essential operational, administrative, and strategic support for coworking spaces. As a contractor with our team, you will handle a variety of tasks across different domains such as member management, sales, systems implementation, web tech, no-code automations, content marketing, bookkeeping, and more, contributing to the seamless running of our clients' coworking spaces.

### **Duties and Responsibilities:**

**Project Management (40%)**

- Lead and coordinate multiple client projects across our service lines
- Manage the project pipeline and resource allocation
- Develop and maintain project timelines, budgets, and deliverables
- Create and optimize SOPs for project delivery
- Monitor project profitability and team utilization
- Coordinate with vendors and maintain vendor relationships

**Executive Support (30%)**

- Provide high-level support to the founder, Abigail
- Manage calendar, emails, and communications
- Coordinate team scheduling and management
- Support strategic initiatives and special projects
- Help maintain and evolve "The Savvy Way" handbook
- Assist with business development and growth initiatives

**Account Management (30%)**

- Serve as the primary point of contact for key client accounts
- Manage client relationships and ensure satisfaction
- Oversee client onboarding and success processes
- Monitor account health and identify expansion opportunities
- Coordinate with delivery teams to ensure service quality
- Manage client communications and expectations

### **Required Skills & Experience:**

- 3+ years of project management experience
- 2+ years of executive assistant or similar experience
- Proven track record of managing multiple priorities and projects
- Exceptional attention to detail with strong quality control mindset
- Strong communication and relationship-building abilities
- Experience with project management and productivity tools
- Excellent organization and time management skills
- Ability to think strategically while managing tactical details

### **Preferred Qualifications:**

- Strong proficiency with Asana for project and team management
- Experience in digital agencies or similar service-based companies
- Familiarity with common coworking technologies (OfficeRND, ActiveCampaign)
- Experience with Notion, Slack, and other collaboration tools
- Background in client services or account management
- Understanding of automation and technical implementations

**Our Values and Pillars of Success:**

We are looking for teaUpgrade to see actual infombers who embody our core values of:

- Balance
- Innovation
- Collaboration
- Impact
- and Growth.

As a team, we prioritize healthy work-life balance, cutting-edge technology and innovation, collaboration and creativity, positive societal impact, and continuous learning and improvement.

Our five pillars of team success are:

1. **Boundaries and Self-Advocacy:** We promote healthy individuals and teams through setting and respecting boundaries.
2. **Collaboration:** We value diverse perspectives and skills, and believe in delivering high-quality work sustainably through collaborative efforts.
3. **Prioritization:** We focus on the most meaningful work by looking at the big picture and intentionally dUpgrade to see actual info what gets done, deferred, or delegated.
4. **Self-Management:** We encourage our team to manage their workflow in a way that aligns with their individual work styles and promotes a healthy work environment for the entire team.
5. **Project Management:** We believe that each teaUpgrade to see actual infomber should be able to manage projects aligned with their role and responsibilities.

**Working Arrangement:**
This is a fully remote, contract-based role with flexible hours based on client needs. This position is full-time (30+ hours/week). Flexible schedule with core hours alignment for client and team coordination (especially in the PST time zone).

**Compensation and Benefits:**

Competitive hourly rate based on contractor location and experience. But we believe that remuneration is more than just an hourly rate. To reflect this, we are committed to providing our team with numerous professional development opportunities. This commitment is part of our core belief in fostering growth and ensuring our team remains at the cutting edge of the coworking industry.

As part of our team, you'll also have access to coworking spaces, giving you the flexibility to work in a creative and dynamic environment. In addition, we offer bonus opportunities to recognize the exceptional work and commitment our teaUpgrade to see actual infombers bring to our clients. We value your expertise, time, and dedication, and we believe in rewarding it accordingly.

**About Us:**

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We are a dedicated agency transforming the coworking industry by offering comprehensive solutions for space management. Our services range from everyday administrative tasks to building custom tech stacks, all designed to make the life of a coworking space owner effortless. We aim to free owners from the cycle of continuous operational and marketing burdens, enabling them to focus on fostering a vibrant and innovative community.

Under the leadership of our founder, a seasoned coworking space operator, we have successfully helped numerous coworking spaces increase their efficiency and member satisfaction. Our teaUpgrade to see actual infombers are highly skilled professionals, well-versed in the most popular coworking space management technologies. Together, we deliver reliable and consistent support, helping coworking spaces thrive while maintaining a positive, balanced, and collaborative work environment.

Moreover, as an organization, we firmly believe in equity and inclusion. We are committed to creating a workplace that is safe, inclusive, and diverse. We value and respect all our teaUpgrade to see actual infombers and clients regardless of their race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. This commitment to diversity not only enriches our company culture but also drives our innovation and success.